Support

Experience a continuous flow of expertise to elevate your team's capabilities, bridge knowledge gaps, or fill vital roles without the complexities of full-time hiring. Our Support Services provide the flexibility and consistency you need to achieve uninterrupted success with Salesforce. Marketing Cloud Support with official Salesforce Partners at $135.00 per hour.

Marketing Cloud Support with official Salesforce Partners at $135.00 per hour.

Managed Services
Let us be your trusted Salesforce partner, ensuring continuous optimization and support. From proactive system maintenance and issue resolution to strategic guidance and regular reporting, we'll keep your Salesforce investment running smoothly.
Campaign Management
Execute your email marketing campaigns with precision and expertise. Our team handles the technical details, from design and segmentation to deployment and analysis, so you can focus on strategy and messaging.
Staff Augmentation
Bridge the gap in your Salesforce team with experienced professionals. Whether you need short-term support for a project or want to add specialized expertise to your team, our flexible staff augmentation services adapt to your evolving needs.
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Support subscriptions

Basic

$1500

Perfect for businesses just getting started with Marketing Cloud. This plan includes essential services to help you manage your campaigns and troubleshoot any issues that arise. With Basic, you'll receive:

  • Kick-off meeting & Strategy Consultation
  • Security configuration
  • Dedicated IP setup (if suitable)
  • Configuration of domains
  • Compliance Setup
  • Marketing Cloud Connect setup
  • User configuration
  • 2 x Fully Responsive Email Templates
  • 2 x 1.5 hr remote training sessions

This package ensures you have the fundamental tools and assistance needed to run successful campaigns.

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Advanced

$4000

Designed for businesses ready to take their Marketing Cloud efforts to the next level. This plan builds on the Basic offering with additional features and more hands-on support. With Advanced, you'll receive:

  • Priority email and chat support during business hours
  • Bi-weekly account reviews and strategy sessions
  • 25 hours of dedicated support each month
  • Assistance with custom integrations and automations

This package is ideal for businesses looking to optimize their marketing strategies and enhance their use of Marketing Cloud.

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Pro

$8000

The ultimate support solution for businesses that require comprehensive, top-tier service. This plan offers everything in the Advanced package, plus even more personalized support. With Pro, you'll receive:

  • Priority email and chat support during business hours
  • Weekly account reviews and strategy sessions
  • Custom training sessions tailored to your team’s needs
  • 50 hours of dedicated support each month
  • Dedicated account manager and direct access to senior consultants
  • Full support for complex customizations, integrations, and advanced automations

The Pro package is perfect for businesses that demand the highest level of service and support to fully leverage Marketing Cloud's capabilities.

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testimonials

Their voices, our impact.

Voices of trust: stories from satisfied clients. Discover the impact of our tailored solutions and join the journey to success.

“Krisalis was fantastic to work with getting our organization's first automated email series created. Meghan proposed actionable solutions, was extremely knowledgeable in all areas around Salesforce and email deployment, and helped move the project forward even when we encountered bottlenecks internally. I would highly recommend hiring Krisalis for any Salesforce project.”

Kara Bularzik

Assistant Director, Member Experience & Marketing Operations

American Association for the Advancement of Science

“The team at Krisalis is very experienced and knowledgeable, both hands-on with the product and as a project managers. They filled a significant gap to ensure we met our deadlines. I would highly recommend this partner. Yes! It has been an absolute please working with Krisalis. They knows their stuff!”

Kara Bularzik

Assistant Director, Member Experience & Marketing Operations

American Association for the Advancement of Science

“Krisalis was fantastic to work with executing email campaign management in Salesforce Marketing Cloud for our organization. While working on a different project for us, Krisalis stepped in and took over email deployment in SFMC for us after our email manager left. Their knowledge in SFMC enabled us to have a seamless email calendar and create documentation on all related processes. Krisalis was easy to work, flexible in their schedule, and very communicative. The SFMC knowledge also expedited email creation for us as they could do many tasks we previously relied on IT for. I would highly recommend hiring Krisalis for any SFMC and email deployment related work.”

Kara Bularzik

Assistant Director, Member Experience & Marketing Operations

American Association for the Advancement of Science

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Join the Evolution.

"The chrysalis is the tomb of the caterpillar and the cradle of the butterfly." - Richard Bach